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 Subscription failed - Unable to connect to remote

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T O P I C    R E V I E W
roquesalde Posted - 01/11/2020 : 05:15:09
Hi Admin,

We are getting an error in our subscriptions:

"Failure sending mail., Inner Exception: Unable to connect to the remote server"

We made a change last weekend changing the server for ReportPortal. We keep same name, build199, Rpscheduler is running. Do we need to set something else?

Thanks in advance,
Roque
3   L A T E S T    R E P L I E S    (Newest First)
admin Posted - 01/14/2020 : 08:53:15
Please try changing the SMTP server setting
roquesalde Posted - 01/14/2020 : 04:05:56
Thanks for your reply.

I tested and same error, so I am assuming the problem is with the smtp server, and not the rpscheduler service.

Thanks!
Roque
admin Posted - 01/13/2020 : 07:47:43
Please go to Admin > Settings >Email > Test. Are you able to to send an email?

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