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 Subscription failed - Unable to connect to remote		  New Topic  Reply to Topic
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roquesalde

Argentina
38 Posts
Posted - 01/11/2020 :  05:15:09  Show Profile  Click to see roquesalde's MSN Messenger address  Reply with Quote
Hi Admin,

We are getting an error in our subscriptions:

"Failure sending mail., Inner Exception: Unable to connect to the remote server"

We made a change last weekend changing the server for ReportPortal. We keep same name, build199, Rpscheduler is running. Do we need to set something else?

Thanks in advance,
Roque

admin

1637 Posts
Posted - 01/13/2020 :  07:47:43  Show Profile  Reply with Quote
Please go to Admin > Settings >Email > Test. Are you able to to send an email?
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roquesalde

Argentina
38 Posts
Posted - 01/14/2020 :  04:05:56  Show Profile  Click to see roquesalde's MSN Messenger address  Reply with Quote
Thanks for your reply.

I tested and same error, so I am assuming the problem is with the smtp server, and not the rpscheduler service.

Thanks!
Roque
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admin

1637 Posts
Posted - 01/14/2020 :  08:53:15  Show Profile  Reply with Quote
Please try changing the SMTP server setting
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