Forum
Forum
Home | Profile | Register | Active Topics | Members | Search | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 ReportPortal General Forum
 Report Portal General Issues
 Subscription failed - Unable to connect to remote
 New Topic  Reply to Topic
 Printer Friendly
Author Previous Topic Topic Next Topic  

roquesalde

Argentina
31 Posts

Posted - 01/11/2020 :  05:15:09  Show Profile  Click to see roquesalde's MSN Messenger address  Reply with Quote
Hi Admin,

We are getting an error in our subscriptions:

"Failure sending mail., Inner Exception: Unable to connect to the remote server"

We made a change last weekend changing the server for ReportPortal. We keep same name, build199, Rpscheduler is running. Do we need to set something else?

Thanks in advance,
Roque

admin

1608 Posts

Posted - 01/13/2020 :  07:47:43  Show Profile  Reply with Quote
Please go to Admin > Settings >Email > Test. Are you able to to send an email?
Go to Top of Page

roquesalde

Argentina
31 Posts

Posted - 01/14/2020 :  04:05:56  Show Profile  Click to see roquesalde's MSN Messenger address  Reply with Quote
Thanks for your reply.

I tested and same error, so I am assuming the problem is with the smtp server, and not the rpscheduler service.

Thanks!
Roque
Go to Top of Page

admin

1608 Posts

Posted - 01/14/2020 :  08:53:15  Show Profile  Reply with Quote
Please try changing the SMTP server setting
Go to Top of Page
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:
Forum © ReportPortal Go To Top Of Page
Snitz Forums 2000