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 RP 4 to 5 - Update procedure?
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rischfre

Spain
1 Posts

Posted - 06/15/2017 :  01:33:40  Show Profile  Reply with Quote
Hi,
I would like to update my ReportPortal 4.0, Build 187, July 8, 2014
to the last versión of RP : 5
OS: Windows 2012 Standard, MSSQL: 2012 Standard
Does exist any update procedure?

admin

1609 Posts

Posted - 06/15/2017 :  05:23:35  Show Profile  Reply with Quote
The policy for reinstatement of lapsed maintenance is:

* Between 30 days and 2 years past expiration. The Maintenance Plan can be renewed from the date the maintenance lapsed. There is no reinstatement fee.

* 2 to 3 years past its expiration date. After a 2-year lapse, the Maintenance Plan is terminated. We offer a 50% discount toward the purchase of an equivalent new license. You must purchase within 3 years of the expiration date. A new Maintenance Plan will go into effect based on the new purchase date.

* More than 3 years past its expiration date. The Maintenance Plan is terminated. You must purchase a new license.
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marco

Netherlands
588 Posts

Posted - 06/16/2017 :  04:56:19  Show Profile  Reply with Quote
Hi,

If you do have any questions or if I can help you with your upgrade of your Microsoft BI + ReportPortal software in EU, please let me know.

Best regards,
Marco Groeneveld

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