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 Live update not working
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sterling

Germany
27 Posts

Posted - 08/03/2012 :  08:52:41  Show Profile  Reply with Quote
When we try to launch update we get the following message:
virtual directory does not exit: reportportal_163.
We checked this in our file system and can see this folder. What should we do to solve this problem.
Thanks and regards,
Michael

With kind regards
Jacky

admin

1609 Posts

Posted - 08/03/2012 :  15:11:01  Show Profile  Reply with Quote
Please try to updating the Live Update program.

1) Download and unzip: http://www.reportportal.com/download/XmlaSetup.zip
2) Backup old file and copy the unzipped file to: C:\inetpub\wwwroot\ReportPortal\bin\XmlaSetup.exe
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sterling

Germany
27 Posts

Posted - 08/24/2012 :  07:59:09  Show Profile  Reply with Quote
Sorry for late response and thanks for your quick answer.
We tried the Live Update with this new program and got exactly the same error.

With kind regards
Jacky
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admin

1609 Posts

Posted - 08/26/2012 :  20:46:29  Show Profile  Reply with Quote
Please change the value in the virtual directory field from reportportal_163 to ReportPortal. (If this in fact the name of your virtual directory).
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sterling

Germany
27 Posts

Posted - 08/27/2012 :  15:13:07  Show Profile  Reply with Quote
quote:
[i]Originally posted by admin[/i]
[br]Please change the value in the virtual directory field from reportportal_163 to ReportPortal. (If this in fact the name of your virtual directory).



ok, that was the issue, now the update has been working fine

Many thanks

With kind regards
Jacky
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sterling

Germany
27 Posts

Posted - 09/15/2013 :  05:11:02  Show Profile  Reply with Quote
Hello,

i was just trying to install the latest RP version, and I've got the following error message:

https://dl.dropboxusercontent.com/u/84864040/RP_Error.jpg

I have already downloaded the latest xlmasetup, as described above, but the same error occured.

Many thank in advance for your help in that matter

With kind regards
Jacky
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admin

1609 Posts

Posted - 09/15/2013 :  19:50:29  Show Profile  Reply with Quote
Can you please see the file at this location?

"C:\inetpub\wwwroot\ReportPortal\bin\ICSharpCode.SharpZipLib.dll"
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sterling

Germany
27 Posts

Posted - 09/16/2013 :  09:28:07  Show Profile  Reply with Quote
many thanks for the fast response
our RP ist up to date now


With kind regards
Jacky
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