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siko

25 Posts

Posted - 03/24/2008 :  03:39:48  Show Profile  Click to see siko's MSN Messenger address  Reply with Quote
i have configured email on smtp settings but when i try to email the report it give me following error

"Cannot create ActiveX component."

marco

Netherlands
588 Posts

Posted - 03/24/2008 :  14:02:44  Show Profile  Reply with Quote
Hi,

Did you install CDONTS Library ?

For more info:
http://www.reportportal.com/help/requirements.htm

Best regards,
Marco
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siko

25 Posts

Posted - 03/25/2008 :  04:59:27  Show Profile  Click to see siko's MSN Messenger address  Reply with Quote
Can you please send me the link from where i can download the setup.
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marco

Netherlands
588 Posts

Posted - 03/25/2008 :  07:42:55  Show Profile  Reply with Quote
Hi,

In the forum message you see more info + download URL:

http://www.reportportal.com/forum/topic.asp?TOPIC_ID=205&SearchTerms=cdonts

Marco
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admin

1645 Posts

Posted - 03/25/2008 :  19:19:21  Show Profile  Reply with Quote
Have you tried to set the SMTP Server? (Admin > Settings> Site Settings> SMTP Server)? If this does not help please try this test application on your server:

http://www.reportportal.com/download/TestEmail.zip

Follow these steps:

a) On the web server, Stop “Simple Mail Transfer Protocol (SMTP)” service
b) Open C:\Inetpub\mailroot\Pickup folder
c) Send Email via the test application.
d) Start the service...
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siko

25 Posts

Posted - 03/25/2008 :  23:38:08  Show Profile  Click to see siko's MSN Messenger address  Reply with Quote
i have setup the smtp in the settings which was configured in my outlook but not sending email.
I have also checked through the test application but test application is not sending any email.
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bshaffett

USA
5 Posts

Posted - 03/26/2008 :  10:02:27  Show Profile  Reply with Quote
I had similar issues with mail..and the solution was to make sure the default website was running the same version of ASP as the ReportPortal site..which i belive was 1.1.
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siko

25 Posts

Posted - 04/03/2008 :  00:45:34  Show Profile  Click to see siko's MSN Messenger address  Reply with Quote
There is no issue of the version, default website is running the same 1.1 version

Please someone guide me regarding this issue
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admin

1645 Posts

Posted - 04/03/2008 :  20:42:01  Show Profile  Reply with Quote
siko,

When using the test application, do you see any files in C:\Inetpub\mailroot\Pickup folder after you perform step c?
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siko

25 Posts

Posted - 04/10/2008 :  23:58:25  Show Profile  Click to see siko's MSN Messenger address  Reply with Quote
nops i didn't see any file neither did i got the email
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admin

1645 Posts

Posted - 04/16/2008 :  09:21:33  Show Profile  Reply with Quote
It sounds like the test application sends emails without any problems. This is strange because it is using the same code as ReportPortal application. Perhaps the problem is related to the settings or security of ReportPortal virtual directory. Does the problem do away if you give your IIS Anonymous user administrator access?

Please send screenshot and detailed description of the problem to support@ReportPortal.com.
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admin

1645 Posts

Posted - 04/24/2008 :  22:09:58  Show Profile  Reply with Quote
siko,

Please try SMTP Diagnostic Tool
http://www.microsoft.com/downloads/details.aspx?FamilyID=bc1881c7-925d-4a29-bd42-71e8563c80a9&displaylang=en

Also here are few KB articles on how to test SMTP server using telnet:

How To Test SMTP Services Manually in Windows Server 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;323350

HOW TO: Test Windows 2000 IIS SMTP Services Manually
http://support.microsoft.com/default.aspx?scid=kb;en-us;286421

Once you identify an SMTP server that passes the test, set it for the application (Admin > Settings > Site Settings tab > SMTP Server).
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