| T O P I C R E V I E W |
| nm8201 |
Posted - 02/16/2012 : 12:45:22
I am again encountering problems trying to export a report with a chart to a PDF.
When I attmept to export a report with a chart to a PDF file a dialog box appears with the capturing image message. Then the chart area goes "blank" and the PDF never appears. I can no longer get any data in the chart area and I must remove the chart via the "no chart" option.
I am at Build 171/177?. (Admin displays 171 but with a Jan 2012 date so I think it is build 177 and the update check states that I am on the current Build)
The PDF export was working in recent weeks. I am not clear at what point it stopped working. I have cleared temp internet files. I have tested with IE8, IE9 and Chrome. All with the same results.
I have tested on the reportportal admin site and the PDF export with a chart works fine.
Any hints on next steps?
TIA - Ron |
| 5 L A T E S T R E P L I E S (Newest First) |
| nm8201 |
Posted - 02/17/2012 : 14:59:26
Put new build in place.
All good all around.
Thanks - for response and support. |
| admin |
Posted - 02/17/2012 : 00:28:10
Build 178 was just released. Please try again. Delete browser cache. |
| nm8201 |
Posted - 02/16/2012 : 16:25:39
When I select check for updates the response is that I am up to date. Is that not the case? |
| admin |
Posted - 02/16/2012 : 14:08:46
Have you considered upgrading to the latest build? |
| nm8201 |
Posted - 02/16/2012 : 13:16:24
I did additional testing on our "test" server and the PDF export with a chart works fine via the test server.
So how can I determine if it is a security setting or or some configuration setting? Or a missing part of the install.
TIA |
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