| T O P I C R E V I E W |
| mrcsdtr |
Posted - 06/15/2010 : 06:19:12
Small reports we can export to a PDF, but greater than 2 pages, the portal can´t generate. We receive the following message "The file is damaged ou could't be repaired".
The portal is creating a PDF file named "document.pf" with 1kb size..When we try to open it, we get the previous message..
We installed de Adobe Reader 9.3 on our server.. |
| 6 L A T E S T R E P L I E S (Newest First) |
| admin |
Posted - 06/17/2010 : 14:36:44
Please send the screenshot of the Subscription Dialog's General tab and Schedule tab to support@ReportPortal.com. |
| mrcsdtr |
Posted - 06/16/2010 : 12:58:08
Sorry, but this is not the problem because the software can generate pdf file in some reports. It doesn´t work on OWC Files and OLAP Files with KPI´s |
| admin |
Posted - 06/16/2010 : 11:17:18
Internet Explorer might be blocking file downloading. Please click on the yellow message at the top of the browser to enable file downloading.
http://www.reportportal.com/help/olap/export.htm
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| mrcsdtr |
Posted - 06/16/2010 : 11:10:19
I think I found the problem: we are using KPI´s in a OLAP report (faces). This is not compatible to generate PDF files? |
| mrcsdtr |
Posted - 06/16/2010 : 09:35:32
We are trying to export using an OLAP report.
We could not simulate the problem on your server. When we click to generate the pdf file, nothing happens. We'll send to you the damaged file, but I think this file is empty. |
| admin |
Posted - 06/15/2010 : 21:12:26
What type of report are you trying to export (OLAP, SQL)?
It is not necessary to install Adobe Reader on the server.
Please send the damaged file to support@ReportPortal.com.
Please try to reproduce the problem on the demo server: http://www.reportportal.us/ReportPortal/Login.aspx |
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