T O P I C R E V I E W |
roquesalde |
Posted - 05/16/2019 : 13:33:17 Hi!
We are moving our BI server to another network and we need to change IP address and server name.
Could be a problem with the license?
Regards, Roque |
3 L A T E S T R E P L I E S (Newest First) |
admin |
Posted - 05/17/2019 : 16:37:40 please email your order number to support@ReportPortal.com |
roquesalde |
Posted - 05/17/2019 : 16:34:57 Hi!
Thanks for your reply.
Actually we are not moving to another server, it is the same server but we need to change servername.
Thanks, Roque
Roque Salde Sr. BI/DW Specialist |
admin |
Posted - 05/16/2019 : 21:04:16 The steps for moving to another server are:
1. Uninstall RP from your old server. The server will try to contact RP licensing server to un-register your licences. If the RP licensing server cannot be reached you will get the un-registration code. If you do, please email the code to support@ReportPortal.com.
2. Install RP on your new server. |