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 Question, Any impact if change server name?
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roquesalde

Argentina
31 Posts

Posted - 05/16/2019 :  13:33:17  Show Profile  Click to see roquesalde's MSN Messenger address  Reply with Quote
Hi!

We are moving our BI server to another network and we need to change IP address and server name.

Could be a problem with the license?

Regards,
Roque

admin

1609 Posts

Posted - 05/16/2019 :  21:04:16  Show Profile  Reply with Quote
The steps for moving to another server are:

1. Uninstall RP from your old server. The server will try to contact RP licensing server to un-register your licences. If the RP licensing server cannot be reached you will get the un-registration code. If you do, please email the code to support@ReportPortal.com.

2. Install RP on your new server.
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roquesalde

Argentina
31 Posts

Posted - 05/17/2019 :  16:34:57  Show Profile  Click to see roquesalde's MSN Messenger address  Reply with Quote
Hi!

Thanks for your reply.

Actually we are not moving to another server, it is the same server but we need to change servername.

Thanks,
Roque

Roque Salde
Sr. BI/DW Specialist
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admin

1609 Posts

Posted - 05/17/2019 :  16:37:40  Show Profile  Reply with Quote
please email your order number to support@ReportPortal.com
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