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 Subscriptions not firing
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dbooth

United Kingdom
69 Posts

Posted - 08/07/2013 :  02:06:52  Show Profile  Reply with Quote
Since upgrading to 183, subscriptions are not firing. Rpscheduler service is running, I can send emailed reports from RP, and there is nothing in the Windows event log for the time the subscriptions are due to execute. It's consistent with pre-existing subscriptions and new ones created today. The server hosting RP + OLAP database + IIS has been restarted.

admin

1637 Posts

Posted - 08/07/2013 :  05:49:42  Show Profile  Reply with Quote
There is a bug in the Live Update program. It can break the RP Scheduler during the upgrade. Please try this hot fix:

1. Download and unzip: http://www.reportportal.com/download/XmlaSetup.zip
2. Copy the unzipped file to: C:\inetpub\wwwroot\ReportPortal\bin\XmlaSetup.exe
3. Run SP.sql against ReportPortal database. This step will fix the problem that the Live update might have caused. (Alternatively, you can double-click on the "C:\inetpub\wwwroot\ReportPortal\UpdateDb.vbs" to perform this step.)
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dbooth

United Kingdom
69 Posts

Posted - 08/07/2013 :  06:05:51  Show Profile  Reply with Quote
Super, that worked. Thank you.
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dbooth

United Kingdom
69 Posts

Posted - 11/29/2013 :  03:39:44  Show Profile  Reply with Quote
For info, RpScheduler is broken by 184/185, the hotfix detailed above restores operation.
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admin

1637 Posts

Posted - 11/29/2013 :  05:12:10  Show Profile  Reply with Quote
Please make sure that XmlaSetup.exe is copied to C:\inetpub\wwwroot\ReportPortal\bin\XmlaSetup.exe and other C:\inetpub\wwwroot\ReportPortal(_xxx)\bin\XmlaSetup.exe locations.
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