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 Problem with logging with new domain user		  New Topic  Reply to Topic
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MKD

Poland
31 Posts
Posted - 07/20/2010 :  06:35:28  Show Profile  Reply with Quote
hi

My client has created new domain user.
I have created RP user with "Synch Users" function.
But this new user can't log into RP.
Error message is #8220;User bi-test couldn#8217;t be logged in #8221; (it is translation from polish).
Can You suggest what is the reason for this problem?
All old RP users are working without problem.

admin

1637 Posts
Posted - 07/20/2010 :  21:35:46  Show Profile  Reply with Quote
Are you using pass-through authentication (Admin > Settings > Security > Enable pass-through authentication)?

What is your Security Authentication Mode (Admin > Settings > Security > Security Authentication Mode)?

Please find and select the imported user using Admin > Users. Will changing Password or Windows Password fix the problem?
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MKD

Poland
31 Posts
Posted - 07/21/2010 :  02:39:09  Show Profile  Reply with Quote
Enable pass-through authentication - checked
Security Authentication Mode - Windows

After import user don't have password (Admin > Users).
(Some users have these posision also blank and don't have problem with working in RP)

Filling these posisions don't fix the problem.
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admin

1637 Posts
Posted - 07/21/2010 :  20:19:10  Show Profile  Reply with Quote
Please try to run these tests:

1) Please go to Admin > Settings > Security > Enable pass-through authentication > Test.

2) Admin > Settings > Security > Security Authentication Mode > Test

Which IIS Authentication method (Anonymous, Basic or/and Windows) did you pick for ReportPortal virtual directory? Please try to pick Anonymous method with Anonymous using being a domain account.
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MKD

Poland
31 Posts
Posted - 07/23/2010 :  01:58:43  Show Profile  Reply with Quote
Both tests passed ok.
IIS Authentication method is set to #8220;Windows#8221;.
If I enable Anonymous, domain logging stop working (after opening RP You have to type user and password), but new user still can#8217;t log in.
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marco

Netherlands
588 Posts
Posted - 07/23/2010 :  02:12:11  Show Profile  Reply with Quote
which windows 2003, 2008 are you using and how is the nt user name ?

domain/name or name@email

marco

www.gmsbv.nl
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MKD

Poland
31 Posts
Posted - 07/23/2010 :  03:16:00  Show Profile  Reply with Quote
One correction:
IIS Authentication method is set to Basic and Windows.

Windows Server 2003
Standard Edition


user I'm testing is
EP/bi-test
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admin

1637 Posts
Posted - 07/23/2010 :  03:54:30  Show Profile  Reply with Quote
Are you able to login with your imported user with the test page?
Admin > Settings > Security > Security Authentication Mode > Test
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MKD

Poland
31 Posts
Posted - 07/23/2010 :  04:28:18  Show Profile  Reply with Quote
no
messege:
User can NOT be logged in.
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admin

1637 Posts
Posted - 07/23/2010 :  12:04:41  Show Profile  Reply with Quote
Which build are you using?
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MKD

Poland
31 Posts
Posted - 07/26/2010 :  00:38:46  Show Profile  Reply with Quote
ReportPortal 3.0, Build 164
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admin

1637 Posts
Posted - 07/26/2010 :  11:51:41  Show Profile  Reply with Quote
You should try the latest build (170). If this will not help please contact support directly support@ReportPortal.com.
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